Business Texting

The phone system that keeps the conversation going.

Connect instantly. Convert faster. Retain more. 68% of consumers say text messaging is the most convenient way to reach a business — Vonix makes sure you're there when they text.

Or talk to a real person now — Call 407-289-8920

98%
Avg. SMS open rate
295%
Higher response than calls
68%
Prefer texting to calling
1,000+
SMS segments / user / mo
SMS & MMS

Text customers from the same number they already call.

No extra apps, no separate line. Two-way SMS and MMS are built right into the business number your customers already have saved — every conversation lands in one place your whole team can see.

  • Two-way SMS & MMS from your existing business number
  • 500–1,500 text segments per user included, by plan
  • Add bulk segment packages month-to-month — just $0.09 per extra segment
  • Share photos, documents, and quotes directly in the thread
  • Connect with AgencyZoom, HubSpot, Salesforce & more — every text logged automatically
Book a Free Demo
Maria Chen — Client
Main Business Line
Today · 2:14 PM
Hi Maria, your policy renewal is coming up on the 15th. Want to schedule a quick call?
Yes! Thursday at 2pm works great.
Perfect — sending a calendar invite now. Talk soon!
Thanks, looking forward to it 👍
Delivered · Read
98%
Open rate
4 min
Avg. response
32%
Revenue lift
Smart Routing

Every message reaches the right person — instantly.

Route incoming texts to the right team automatically and respond in seconds with time-based rules. No message sits unanswered, even after hours.

  • Automatic routing rules by team, location, or keyword
  • Time-based scheduling for business hours and after-hours coverage
  • Instant auto-responders so no lead goes cold
  • Smart queues keep high-volume threads organized
See how routing works across VoIP & texting →
Smart Routing
Sales Line · Auto Attendant
Incoming text → keyword detected: "quote"
Auto-reply sent in < 5 sec: "Thanks! A specialist will text you back shortly."
Routed to Sales Team queue — assigned to Jordan T.
<5s
Auto-reply time
24/7
Coverage
0
Missed threads
Everything Built In

A texting platform your whole team can run on.

No bolt-on apps, no juggling logins — every tool your team needs to text customers well, in one place.

📱

Omnichannel Access

Text from desktop, mobile, or softphone — every conversation stays in sync across devices.

📈

Boost Engagement

Reach customers on the channel they actually respond to — texting outperforms calls by 295%.

🖼️

File Sharing

Send and receive photos, PDFs, and documents right inside the thread via MMS.

🗂️

Unified Views

Every text, from every team member, logged to one shared customer timeline — nothing falls through the cracks.

🤖

Auto Responder

Instant automated replies keep customers engaged the moment they text, day or night.

📊

Smart Queues

High-volume threads are automatically organized and assigned so nothing sits unanswered.

Compliance, Handled

10DLC compliant from day one.

Texting regulations are complex — our team handles registration, verification, and ongoing compliance so your business never has to think about it.

10DLC Compliant

Every number registered and verified under the carrier 10DLC framework from the start.

⚖️

TCPA Compliance

Built-in safeguards help keep your outreach aligned with TCPA requirements.

🤝

Opt-in & Consent Management

Track and manage customer consent automatically, with opt-outs honored instantly.

🔒

Secure Messaging Platform

Encrypted delivery and secure storage keep every conversation protected.

98%
Successful 10DLC registration rate
3 days
Average approval time
100%
Handled by a real person
Why 10DLC Matters

Registered numbers text better.

10DLC registration isn't just a compliance checkbox — it directly improves how your messages perform.

01

Better Message Delivery

Registered traffic is prioritized by carriers, so fewer texts get filtered or blocked.

02

Affordability

10DLC is the most cost-effective path to business texting at scale — no premium short-code fees.

03

Consumer Trust

Customers see a real, local-format number — not a suspicious short code or toll-free line.

04

Local Connection

Keep the local area code your customers already recognize and trust.

05

Two-Way Conversations

Built for real back-and-forth conversations, not just one-way blasts.

06

Scalability

Add segments and campaigns as your team grows — no re-registration headaches.

Talk to a real person today

Ready to keep the conversation going?

Call us now and a specialist will walk you through 10DLC registration, plans, and get your team texting customers within days.

98% registration success
3-day average approval
No extra apps required
White-glove setup

See plans with texting already included.

Every Pro, Team, and AI Growth plan comes with SMS & MMS built in — no add-on required.

See Plans & Pricing