“Vonix” refers to Vonix Networks, which provides the “Services” to you — our applications, services, and websites (marketing and product). This Privacy Policy explains what information we collect, how we use it, and the choices you have. The use of information collected through our service shall be limited to the purpose of providing the services for our customers.
We may collect personal data that you provide to us directly, including your name, contact information, financial account numbers, IP addresses, live chat messages, telephone conversations, product and service selections, and orders or other things that identify you individually.
When you visit our website, our server logs your IP address (unique network address), the time and duration of your visit, the pages you view, your browser type, and similar technical information used to operate and improve our site.
We may receive information about you from other sources, including publicly available databases or third parties, and combine it with information we already have about you.
We collect location information for the purpose of providing and supporting the Service and for fraud prevention.
We use the information we collect to (a) provide and maintain the Services, and (b) address and respond to service, security, and customer support issues. Specific uses include the ability to:
We do not share your personal information with third parties except as described in this privacy policy. We may share information with:
We do not pass any individual’s consent to receive SMS/MMS/RCS from Vonix to any third party.
Vonix may need to communicate with you for a variety of different reasons, including service updates and product information. Service-related communications are necessary to your use of the Services and generally cannot be opted out of. You may unsubscribe from marketing communications at any time by replying “STOP” to text messages or by using the unsubscribe link included in marketing emails.
Our customers can always review, update, or change personal information from within their account.
Vonix will retain your information as long as your account with us is active, to comply with our legal obligations, to resolve disputes, and to enforce our agreements.
Vonix follows generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. However, no security measure is perfect, and we encourage you to safeguard your own account passwords and credentials.
If we make any material changes to this Privacy Policy, we will provide notice on this website, and we may notify you by email (sent to the e-mail address specified in your account) prior to the change becoming effective.
If you have any questions about this Privacy Policy or how we handle your information, please contact us using the information above, or reach out through our demo request page.
Copyright © 2026 Vonix. See also our Terms of Service and Acceptable Use Policy.